Privacy policy
Privacy Policy – Driptionary
Effective Date: October 12, 2025
Last Updated: October 12, 2025
Welcome to Driptionary – India’s leading sneaker and streetwear platform.
Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.driptionary.in, place an order, or interact with our team through WhatsApp, Telegram, or any of our official channels.
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1. Information We Collect
We collect information to provide you with a smooth, personalized, and secure shopping experience.
A. Personal Information
When you place an order or create an account, we may collect:
• Full name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely through third-party payment gateways — Driptionary does not store your card or bank details)
B. Non-Personal Information
We also collect:
• Browser type, IP address, and device information
• Cookies and analytics data (to improve website performance and user experience)
C. Communication Information
If you contact us via WhatsApp, Telegram, email, or social media, we may collect:
• Chat history and order details for customer service and dispute resolution.
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2. How We Use Your Information
We use your data responsibly and only for purposes related to your shopping experience, such as:
• Processing and fulfilling orders
• Providing delivery updates
• Sending order confirmations and invoices
• Offering customer support via WhatsApp or email
• Running promotions, sales alerts, or loyalty programs (only if you opt-in)
• Preventing fraud and ensuring secure transactions
We never sell, rent, or share your personal data with unauthorized third parties.
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3. Cookies and Tracking Technologies
We use cookies to:
• Remember your preferences
• Improve website speed and navigation
• Analyze visitor trends using Google Analytics
You can disable cookies anytime through your browser settings, but some features may not function properly.
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4. Data Security
Your trust matters to us.
We implement advanced security measures, including SSL encryption, firewalls, and secure servers, to protect your data from unauthorized access, alteration, or misuse.
All transactions are handled through verified payment gateways such as Razorpay, Cashfree, or Stripe, which adhere to PCI-DSS compliance standards.
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5. Sharing Information
We may share your information only with:
• Logistics partners (for delivery and tracking)
• Payment gateways (for secure transactions)
• Analytics and advertising tools (like Google or Meta) — strictly for improving user experience
We do not share or sell your personal data to any third party for marketing or profit.
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6. Your Rights
As a customer, you have full control over your data. You can:
• Request access to your stored personal data
• Ask for corrections or updates
• Request deletion of your information from our records (subject to order history or legal obligations)
• Opt-out of promotional communications anytime
To exercise these rights, please email admin@driptionary.co or WhatsApp us at +91 99880 10207.
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7. Data Retention
We retain your personal information only as long as necessary for order fulfillment, tax, and legal compliance. Once no longer needed, your data is securely deleted.
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8. Third-Party Links
Our website may contain links to third-party websites (e.g., Instagram, Telegram, or payment portals).
Driptionary is not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies separately.
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9. Updates to This Policy
We may occasionally update this Privacy Policy to reflect new features, legal requirements, or customer feedback. The latest version will always be available on www.driptionary.in/privacy-policy.
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10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
📧 Email: admin@driptionary.co
📱 WhatsApp: +91 99880 10207
🌐 Website: www.driptionary.in
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At Driptionary, transparency is not a feature — it’s a promise.
We value your trust and are committed to keeping your information safe, secure, and private — always